If you are experiencing any problems with your Steiner binocular or accessory, please first review the Steiner manual for helpful tips and information. Keep in mind that exterior parts which show wear from usage are not covered under the Steiner warranty.
If you require repair service, please contact your local authorized Steiner dealer. Your dealer may be able to perform basic repairs at their location under Steiner warranty guidelines. Check the Steiner website dealer locator for an authorized Steiner dealer near you.
Or, you may ship the binocular by prepaid postage or freight to the address below. Prior to shipping, please complete the return form (download the PDF) below and enter all required information. Then, ship the Steiner product to our authorized service center, located in the US, at the address provided below.
Be sure to insure your shipment in the event of loss or damage during transit.
Mail completed requests with products to:
331 East 8th Street
Greeley, CO 80631
For more information, email firstname.lastname@example.org or call 888-228-7747.