UNITED STATES:
Due to a resurgence of illness (including COVID-19) at our Greeley, Colorado Customer Service center we are temporarily shutting down our customer service phone line and customer service email support. All customers with questions or repair/warranty work are asked to submit a case through our online portal below, as this system will allow us to catch up on outstanding and new customer support questions on a first-come, first-served basis with our limited staff. The repair team is not affected by this quarantine so for now, all repair/warranty work needed will continue to be completed including receiving of warrantied optics and shipping repairs back to the customer.
SUPPORT PORTAL
For the fastest service regarding REPAIRS, WARRANTY SERVICE, and PARTS, please go to our US Support Portal available 24/7.
Steiner
331 East 8th Street
Greeley, CO 80631
Tel 1-888-550-6255
Email: info@steiner-optics.com
Hours: 8am-5pm MST. Monday-Friday
GERMANY:
E-mail: customer-service-international@steiner.de
Tel +49 (0) 921 7879-15
INTERNATIONAL:
E-mail: customer-service-international@steiner.de
Tel +49 (0) 921 7879-15