The following repair information is for U.S. and Canadian customers only. For other countries and Steiner Distributors, please visit: www.Steiner.de
Binoculars and Riflescopes
If you are experiencing any problems with your Steiner optic or accessory, please first review the manual for helpful tips and information. Keep in mind that exterior parts which show wear from usage are not covered under warranty.
To begin the repair process, please click here:
Steiner U.S. Support Portal
or call 1-888-550-6255
Repairs are done at our US facility and are currently averaging a 4-6 week turnaround.
Prior to shipping, please contact our customer service team for return information.
Laser Devices and Battle Lights
If you require warranty or repair service contact us by email or phone, and we will determine the best method to fixing your product.
Contact us by email firstname.lastname@example.org, or call 1-888-550-6255
Many parts for Steiner products can be found at this web site:
www.steinerpartsdirect.com or by calling 772-325-1515, ext 1.
This is an independent company that helpfully stocks a large quantity of Steiner parts, including normal wear items like carrying straps, eyecups and lenscovers.